Gathering and Storage of Analytics
As is true of most websites, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit pages, operating system, date/time stamp, and clickstream dat a.
We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, and to gather demographic information about our user base as a whole. Synergy Financial Group may use this information to help us develop, deliver, and improve our products, services, and in our marketing efforts.
In some of our email messages, we use a “click-through URL” linked to content on the Synergy Financial Group Site. When users click one of these URLs, they pass through a separate web server before arriving at the destination page on our Site. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.
Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent.
Collection and Use of Personal Information
Personal information is data that can be used to uniquely identify or contact a single person.
Here are some examples of the types of personal information Synergy Financial Group may collect and how we may use it.
What personal information we collect
When you create a User ID, apply for commercial credit, purchase a product or service, access a software update, or participate in an online survey, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, and credit card information.
How we use your personal information
We use personal information to help us develop, deliver, and improve our products, services, and marketing efforts.
The personal information we collect also allows us to keep you posted on Synergy Financial Group’s latest news, product and service announcements, and upcoming events. If you don’t want to be on our mailing list(s), you can opt out anytime.
From time to time, we may use your personal information to send important notices, such as communications about projects and changes to our terms, conditions, and policies. Because this information is important to your interaction with Synergy Financial Group, you may not opt out of receiving these communications.
Collection and Use of Non-Personal Information
We also collect non-personal information − data in a form that does not permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose.
If we combine non-personal information with personal information, the combined information will be treated as personal information for as long as it remains combined.
Cookies and Other Technologies
If you disable cookies please note that certain features of the Synergy Financial Group Site will not be available once cookies are disabled.
Disclosure to Third Parties
At times Synergy Financial Group may make certain personal information available to strategic partners that work with Synergy Financial Group to provide products and services, or that help Synergy Financial Group market to clients. Personal information will only be shared by Synergy Financial Group to provide or improve our products, services and marketing efforts; it will not be shared with third parties for their marketing purposes.
Synergy Financial Group shares personal information with companies who provide services such as information processing, extending credit, fulfilling customer orders, delivering products and services to you, managing and enhancing customer data, providing customer service, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information.
It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for Synergy Financial Group to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations, users or clients. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.
Protection of Personal Information
Synergy Financial Group takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.
Integrity and Retention of Personal Information
Access to Personal Information
For personal information stored by Synergy Financial Group in relation to the Site, we make good faith efforts to provide you with access so you can request that we correct the data if it is inaccurate or delete the data if Synergy Financial Group is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made by contacting us.
We do not knowingly collect personal information from children under 13. If we learn that we have collected the personal information of a child under 13 we will take steps to delete the information as soon as possible.
Third-Party Sites and Services
The Site, online services, interactive applications, email communications, and advertisements may contain links to third-party websites, products, and services. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.
Last updated: July 21, 2021
The information contained in this website is subject to change without notice.
© Synergy Financial Group 2000-2022. All rights reserved.